Gorilli spends the utmost care to ensure that your order arrives in excellent condition.
In case you are dissatisfied about your order you can return it within 14 days, as long
as the items have not been worn or damaged, with tags attached, in original
packaging. Please write your reason of return on the invoice and send the (stamped)
package back to Gorilli. Please note that Gorilli can not always refund money due to
the nature and limited quantity of some of the offered products. In these cases
products can be exchanged for other items or a gift certificate. If you are not sure
about your order please contact Gorilli before placing your order to see what the
possibilities are in terms of a refund. For some items Gorilli charges a 10% re-stocking fee due to hygienic reasons or re-packaging.
Gorilli Shop B.V.
Korte Lijnbaan 20
3012 ED Rotterdam